Refund Policy

Returns
Please check your parcel as soon as it arrives.
All personalised orders are printed/made to order. so unfortunately they cannot be returned unless they are faulty.
Non-Personalised items can be returned within 30 days of receipt in a resaleable condition, i.e. unopened, packaging intact, items clean and undamaged, etc.  Refunds will be made in the same way as the original payment was made.  Postage costs for returns are the responsibility of the buyer will not be refunded.  Please contact us on 07368231255 for further help and advice regarding this.
If the product returned is not in a full resaleable condition, we reserve the rights to refuse a refund.
Fauty Items
In the unlikely event that your order arrives faulty or damaged, then please contact us on 07368231255 as soon as possible so we can do our upmost to resolve the matter quickly and easily.  Faulty or damaged items must be reported within 30 days of receipt.
Return address:
Returns Department
BellaQuinn Creations
31 Queens Road
Bridgnorth
Shropshire
WV15 5DG